To get in touch with us quickly, please email [email protected]

We ask that you make us aware of any food allergen you may have, regardless of its severity. Please use the “special requests” tab, located on the checkout screen, to convey this information.


Transact mobile ordering uses the following icons to indicate allergens associated with each food item. These icons are different from the ones that Bon Appetit uses in their cafés, so please take some time to familiarize yourself with the following icons:

1. Selecting the Right Method of Payment & How to Pay

• • When using the online ordering app you must select the correct type of payment to complete your purchase. Please note the method of payment you use may change throughout the semester. Students that have used all their board points and have added funds to their meal plan should select student add-ons.
    • Board Points: For most students who live on campus and have signed up for board plans A, B, or C.
    • Student Add-Ons: For students that have used all of their board points and have added additional dollars to their selected board plan.
    • Commuter Points: For students that live off-campus and add dollars incrementally throughout the semester.
    • Student Services: For preauthorized individuals only.

• Where do I pay for my food, and can I get a receipt?

Currently, you must use either a smartphone or tablet to download the app. Follow these four basic steps:

• • 1. Download the Transact mobile ordering app to your mobile device from the app store or Google Play.
    2. Select your campus – we are listed as “Reed College dining”.
    3. Enter the required campus credentials.
    4. Select the “Commons Café” location and start your order!

The mobile ordering app follows the same hours of operation as Commons Dining hall – when the café is open, the app is open. The only difference is that at the end of the night, the app will not accept orders after 9:45pm, while the café will remain open until 10:00pm.

Currently, you must use either a smartphone or tablet to download the app.

If you have an international phone plan, follow these instructions:

• On Android, you can add an additional play store locale to your account, as long as the IP address is in that geographic area.
• On iOS, you have to create an alternate Apple ID in the US; as they are restricted to specific countries.

What is the minimum operating system I need for the app?

The minimum operating system needed for iOS is 11.0 or later. For Android 6.0 is the minimum OS supported.

If you do not have a compatible smartphone and are quarantining in your dorm, you can come to the front doors of Commons and let a staff member know what you would like, they will be able to order it for you.

To download the app, follow these four basic steps:

1. Download the Transact mobile ordering app to your mobile device from the app store or Google Play.
2. Select your campus – we are listed as “Reed College dining”.
3. Enter the required campus credentials.
4. Select the “Commons Café” location and start your order!

You are able to add special requests to your order! You can do this from the checkout screen while placing your order.

When placing your order, you are given a general window of when you can expect your food to be ready. It is important to note that your order is not complete until you receive a message on your phone informing you that your order is ready. All online orders are picked up at the main entrance to Commons Café. The left side of the entrance is designated for online orders only.

No, certain items like dessert and entrée specials, as well as certain retail items, are available for purchase inside of Commons only.

Your board plan is automatically linked to your account during the sign-up process. You can choose to link a credit card to your account as well.

You cannot use cash to pay for items you have ordered through the app.